scroogled again - I can't get chrome back on my re-imaged Toshiba laptop.

Sorry you were scroogled. The problem is that the google update uses the Visual Studio Software Deployment. When you delete or remove chrome from your newly imaged Laptop you can't get it back. I saw google update installation failed with error 0x8004071b.

I tried everything.

I cleaned the software registry, I wiped out the instances of google in appdata under the users. I wiped out all google files. I even loaded a older version of google. It appears google is trying to update to a dead update server.

The fix was to install adobe flash that asked to install google chrome and google chrome toolbar. It installed and the problem was solved on my Mom's Toshiba.

No your not crazy it is OCR online

No it isn't yet another mental condition to try to blame your crazy on someone else. This is a online optical character recognition service that can pull text from images.

http://projectnaptha.com/

This is basically a chrome extension that reads a image you see on the web or copy to clipboard and allows you to highlight text to copy.

Is loss less truly loss less?

It can be if you know how to copy you CD. The CD was designed using digital coding theory. Simply put the very nature of the CD was designed to allow you to reconstruct data over finger prints, dust, and scratches. For music and video we could tolerate some loss but for data is has to be exact. You old CDs will have oxidation and deterioration over time even if you handle it with care and rarely ever use it. The Cds from the 1980's were the worst and the quality has improved over the years. The sooner you make that copy the better.  

http://www.exactaudiocopy.de/en/

Exact Audio Copy is a so called audio grabber for audio CDs using standard CD and DVD-ROM drives. The main differences between EAC and most other audio grabbers are :

• It is free (for non-commercial purposes)
• It works with a technology, which reads audio CDs almost perfectly. If there are any errors that can’t be corrected, it will tell you on which time position the (possible) distortion occurred, so you could easily control it with e.g. the media player

With other audio grabbers you usually need to listen to every grabbed wave because they only do jitter correction. Scratched CDs read on CD-ROM drives often produce distortions. But listening to every extracted audio track is a waste of time. Exact Audio Copy conquer these problems by making use of several technologies like multi-reading with verify and AccurateRip.